Contact Us

If you have won a SuperEnalotto prize, the procedure for claiming depends on how much you have won and the way you played. Visit the page How to claim for more information.

If after reading the prize claiming page you still have doubts, you can send us an email at the following address:

Remember that you cannot have won a SuperEnalotto prize, or any other lottery, without having taken part in the game. If someone tells you that you have won a prize in a game you never entered, unless you actually bought a ticket for that draw, it is very likely to be a fraud attempt. Read the page about Frauds to check if you have been contacted by a scammer.

If after reading the frauds page you still have doubts, you can send us an email at the following address:

If you played a paper SuperEnalotto slip at a retailer but your receipt has been stolen, damaged, or lost, you must go to a Prize Payment Point and ask what to do. Visit the page How to claim for more information.

To avoid situations like this, you can register and play online where your tickets are safely stored in your gaming account.

If you have further questions, you can send us an email:

If you want to contact us because you have received a message saying that you have won a prize, we first invite you to read the page on Frauds to understand if a scammer has targeted you.

For any other questions, you can send us an email at the following address: